Getting Started
What are the benefits of the Premium plan?How do I enable the White Noise mode?How do I log into my Promova account?How can I change the FAQ language?On what platforms can I use Promova?How do I enable the Dyslexia mode?Can I use Promova for free?Why is AI Role Play not working?What should I do if my pronunciation cannot be analyzed?Why do I have an error message?How can I enable sound effects?Where and how can you redeem your code?Why don’t I see Tutoring or Conversation Club anymore?How can I change the interface language?What is Promova?How can I sign up for Promova?
Self-learning Course
What are self-learning courses?What do I need to get started?What are Promova tests and how to take them?How to choose a lesson in My Plan?Why do new lessons appear in a completed unit?How can I learn English in English?How do I choose or switch a course?Which skills can I train?How often do you add new lessons?How much time does a lesson take? Do you offer exam preparation (IELTS, TOEFL, FCE)?How do I navigate the course feed?What are Practical Skills Courses and where can I find them?How do I change the language of explanations?Can I skip a lesson or unit?How many languages can I study?How do I change the language level?Do I get a certificate after completing a course?How can I practice speaking with AI?Can I take more than 1 course at once?
Features & Tools
How do streaks work?What is the English Level Assessment and how do I take it?What are Special English Courses and how to access them?What does the “Beta” label mean?How to find my purchased PDFs?How do Practical Skills Courses support my progress?What is the Learning Map and how do I use it?Can I practice writing at Promova?What are Achievements and how do I earn them?How do I change my Daily Goal?
How do I change the language level?
You can change the language level in the Profile tab under the My Level menu.
The language level can be changed whenever you want for all the languages you are learning.
